Free Shipping on orders over 440
0
Return & Exchange

If it isn't right, we'll make it right

14 business days from delivery. Unworn, unwashed, tags on. That's the whole policy — the detail below is just how it works in practice.

The essentials

Return window
14 business days from delivery
Condition
Unworn, unwashed, original tags
Refund processing
5–8 business days after we receive your return
Return shipping
Customer responsibility*

*Free if the item is defective or we made an error.

What we accept

We accept

  • Unworn, with zero signs of wear
  • Unwashed, never laundered
  • Original tags attached
  • No stains, odours or tears

We don't accept

  • Worn or washed pieces
  • Missing tags
  • Any stains, odours or damage
Step by step

Return process

  1. Contact us within 14 business days

    Email relictwear.eg@gmail.com with your order number and photos.

  2. We approve your return

    We verify eligibility within 24 hours.

  3. Ship it back

    We send a return label. Ship within 7 business days of approval. Shipping cost is deducted from your refund — unless the item is defective or we made an error, in which case it's free.

  4. We inspect

    Condition is checked within 2–3 business days of receipt.

  5. Refund issued

    Once inspection is approved, your refund is issued within 3–5 business days — 5–8 business days in total from when we receive your return. The item price is refunded; original shipping is non-refundable, except for defects or our error.

Same design, different size

Exchange process

You have 14 business days from delivery to request a size exchange, for the same design only. Condition is the same as returns — unworn, unwashed, original tags attached.

  1. Contact us

    Email relictwear.eg@gmail.com with your order number and the new size.

  2. We approve your exchange

    Stock availability confirmed within 24 hours.

  3. Send your item back

    We send a return label. Ship within 7 business days of approval. You cover the return shipping cost, unless the exchange is due to our error — then it's free.

  4. We ship your replacement

    Within 3–5 business days of receiving your returned item.

Please note

Non-returnable items

Items purchased during clearance or final sale cannot be returned or exchanged, unless they arrive damaged.

Make it last

Care & durability

  • WashCold water, gentle cycle
  • DryAir dry only
  • StoreCool, dry place
  • IronLow heat if needed

Return & Exchange

Questions?

We'll come back within 24 hours

Email us and include your order number.

relictwear.eg@gmail.com